TxVideoConf is Interlink’s Video Conferencing Solution. It is a simple, easy to use and deploy, zero-configuration, efficient and a high-performance video conferencing system. TxVideoConf supports full 1080p video quality, configurable bandwidth allocation and advanced features like remote site control and management.

TxIVR, a highly scalable, standards-based IVR system from Interlink, helps large contact centers to automate routine questions and answers, thereby driving down call volumes, operational costs and improving agent productivity.

TxRecord, a highly efficient and cost effective recording system from Interlink provides enhanced agent productivity and process improvement for inbound and outbound call center environments, for applications ranging from tech support and billing inquiries to customer surveys and sales order entry.

Interlink’s ‘TxAccessControl’ is a secure and reliable access control solution which works seamlessly with biometric terminals. It allows, organizations requiring high levels of security, to better manage and monitor protection and quickly respond to security breaches.

TxAgentVoice is Interlink’s Agent Assisted Voice Solution. TxAgentVoice is a highly scalable Contact Center Solution to increase Agent Productivity, Efficiency and reduce Program Operation cost. It is simple, easy to deploy and requires minimal configuration to get it up and running.

TxMonitor is Interlink’s Server Monitoring Solution. It’s a simple, scalable, efficient remote management solution for monitoring and servicing hundreds of enterprise systems such as servers, IVRs, Desktops. With the increasing demand for the availability of the servers, services 24/7, TxMonitor helps to identify the failures easily and take the appropriate actions.

TxSMARTBRIDGE is an advanced teleconferencing bridge from Interlink Network Systems. It is a simple easy to use, efficient and high performance teleconferencing bridge. It offers a safe and secure conferencing experience for users. In addition multiple simultaneous conferences can be managed effortlessly.

TxSmartQ is Interlink’s Call Queuing Solution. A real solution for virtual hold for Avaya to eliminate the huge amount of time wasted by the customers on the call waiting for an agent, and saving a huge amount of cost that is burnt keeping the phone lines busy playing music and ultimately increasing the customer satisfaction and customer service level.

MITS is Interlink’s Integration Engine is an extensible and scalable solution that meets today’s rapid deployment requirements. It unifies and extends single-purpose legacy applications and enables the unrestricted sharing of data among any connected application and data source inside and outside the enterprise.

TransZip is a fully integrated end-to-end transcription management solution built using state of the art network/hardware platform allowing voice and data to be moved anywhere on a network or the Internet.